Contact RIOT Art and Craft through the Help Center or support email. Include your order number and relevant product photos or video so the team can help faster.

The fastest way to contact RIOT Art and Craft is through the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a>.You can also email <a href="mailto:support@riot.com.au">support@riot.com.au</a>.If you purchased through a marketplace, you can also contact the marketplace through its support portal.To help us respond, include your order number and, for product issues, clear photos or video of the problem.Our business hours are 8:30 AM to 4:30 PM, Monday through Friday, Melbourne Australia time. We usually respond within 1 to 2 business days, although response times may be longer during major sales or other busy periods.RIOT does not provide a general customer-facing phone number for support.

How can I contact RIOT Art and Craft?

You may be able to check out as a guest when that option is available. An account can help you track orders and manage your details.

You may be able to check out as a guest when that option is available at checkout.Creating an account can make future shopping easier by helping you:<ul><li>Track orders and view order history</li><li>Save your details for faster checkout</li><li>Create wishlists for products you may want later</li></ul>To create an account or sign in, use the account option on the <a href="https://riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Art and Craft website</a>. Account options and checkout availability are confirmed at the time you place your order.

Do I need an account to place an order?

Read RIOT Art and Craft’s privacy policy for information about personal data, how it is used, and your privacy choices.

For RIOT Art and Craft&#x2019;s privacy information, read the <a href="https://riot.com.au/pages/privacy-policy" target="_blank" rel="noopener noreferrer">RIOT privacy policy</a>.To unsubscribe from marketing emails, use the unsubscribe link at the bottom of the message you received.For a request to access or delete personal information, contact the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a>. Include the email address associated with your account, but do not share your password, security codes, or full payment details.

How does RIOT Art and Craft handle my personal information?

Shop RIOT Art and Craft products through the official online store. Marketplace availability may vary, so use RIOT’s official channels for the most current information.

Shop RIOT Art and Craft products through our <a href="https://riot.com.au/" target="_blank" rel="noopener noreferrer">official online store</a>.If you purchased through a marketplace or need help with an existing marketplace order, contact the marketplace through its support portal or contact RIOT through the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a> with your order details.Marketplace availability and product ranges can change. Please use RIOT&#x2019;s official channels for the most current information.

Where can I shop RIOT Art and Craft products?

Find RIOT Art and Craft’s online store, Help Center, support hours, business information, sourcing details, and Click and Collect overview.

RIOT Art and Craft&#x2019;s online store is available at <a href="https://riot.com.au/" target="_blank" rel="noopener noreferrer">riot.com.au</a>.RIOT&#x2019;s Help Center is available at <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">support.riot.com.au</a>. You can also contact <a href="mailto:support@riot.com.au">support@riot.com.au</a>.Geoff, Riot&apos;s AI Assistant is available 24/7.<h2 id="business-hours">Business hours</h2>RIOT&#x2019;s business hours are 8:30 AM to 4:30 PM, Monday through Friday, Melbourne Australia time. Customer enquiries are usually answered within 1 to 2 business days, although response times may be longer during major sales or other busy periods.<h2 id="click-and-collect">Click and Collect</h2>Click and Collect is available in Victoria for eligible non-partner products. It is a pickup service, not a general walk-in retail location. Wait for the Ready for Collection notification before travelling to the Clayton pickup location.For questions about an order or product, contact our friendly team.

Where is RIOT Art and Craft based, and when are you open?

RIOT - Arts and Craft

Contact Us & Account Related FAQ's - RIOT

Contact & Account

How long will my order take to arrive?

How much does shipping cost, and do you offer free shipping?

How do I track my order?

Can I change or cancel my order?

Do you ship to New Zealand or internationally?

When will my pre-order item ship?

What should I do if my order is late or tracking has stopped?

What should I do if my delivery is damaged or incomplete?