RIOT Art and Craft accepts several payment methods, including cards, PayPal, Afterpay, Shop Pay, digital wallets, and Zip. Availability depends on checkout eligibility.

RIOT Art and Craft accepts the following payment methods, subject to checkout eligibility:<ul><li>Visa</li><li>Mastercard</li><li>American Express</li><li>PayPal</li><li>Afterpay</li><li>Shop Pay</li><li>UnionPay</li><li>Apple Pay</li><li>Google Pay</li><li>Zip</li></ul>The payment methods available for your order are shown at checkout before you complete your purchase.Never share your full card number, security code, password, or online-banking credentials with anyone contacting you for support.

What payment methods do you accept?

RIOT offers a range of Buy Now, Pay Later (BNPL) payment options, including Afterpay, Zip and PayPal Pay in 4.

These services allow eligible customers to split the cost of their purchase into instalments, subject to the terms, conditions and approva

How do Buy Now, Pay Later (BNPL) services work?RIOT offers a range of Buy Now, Pay Later (BNPL) payment options, including Afterpay, Zip and PayPal Pay in 4.These services allow eligible customers to split the cost of their purchase into instalments, subject to the terms, conditions and approval requirements of the selected payment provider.How does BNPL work?Select your preferred BNPL option at checkout and follow the prompts to complete your purchase.You&#x2019;ll need an account with the selected provider, and your eligibility, spending limits, payment schedule and approval are determined by that provider.Gift cards and BNPLBNPL services, including Afterpay, Zip and PayPal Pay in 4, cannot be used to purchase RIOT gift cards.An eligible RIOT gift card may be used towards a regular purchase alongside an available BNPL payment method, subject to checkout eligibility.BNPL refundsIf you return a purchase made using a BNPL service and your refund is approved, the relevant payment provider will manage any adjustment or cancellation of your remaining instalments and refund amounts already paid.Refund processing times may vary between Afterpay, Zip and PayPal.For questions about a specific order, return, or payment, contact our friendly team.

How do Buy Now, Pay Later (BNPL) services work?

Check RIOT Art and Craft’s current first-order offer and its conditions before signing up or placing an order. Promotional terms can change.

RIOT Art and Craft may offer a first-order discount through an email sign-up or another promotion shown on the official website.Check the current offer and its full conditions before signing up or placing an order. Promotional amounts, minimum spends, expiry periods, eligible products, and exclusions may change.Offers may not be combined, and eligibility may depend on the promotion and checkout conditions. Use only the offer details shown in the current RIOT promotion.For current offers, visit the <a href="https://riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Art and Craft website</a>. If a valid offer is not working at checkout, contact the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a> before completing your order and include the code and relevant cart details.

How can I get a discount on my first order?

Check the code’s terms, eligible products, minimum spend, expiry, and combination rules. Contact RIOT before completing your order if the code still does not work.

If your discount code does not work, check the current offer terms and confirm:<ul><li>The code has not expired or already been used</li><li>The products in your cart are eligible</li><li>Your order meets any minimum-spend requirement</li><li>The code has been entered correctly without extra spaces</li><li>You are not trying to combine codes when the offer allows only one code</li></ul>Some promotions may exclude sale, clearance, partner-brand, gift-card, or other products. Use the specific terms shown with the current offer.If the code should be valid but still fails, contact the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a> before completing your order. Include the code, the relevant product or cart details, and a screenshot of the error if available.We cannot promise that a code will be honored or applied after an order has been completed.

Why is my discount code not working?

Price-match and post-purchase price-adjustment requests require review. Contact RIOT Art and Craft with the product or order details and the comparison price if relevant.

Price-match and post-purchase price-adjustment requests may depend on the specific product, order, promotion, and comparison price.If you would like RIOT Art and Craft to review a price-match request or a price change after purchase, contact the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a> with:<ul><li>Your order number, if the purchase has already been completed</li><li>The product name or link</li><li>The advertised comparison price and retailer, where relevant</li><li>The date and conditions of the offer</li></ul>A human team member will review the request and confirm whether it can be approved. We cannot promise a price adjustment, partial refund, or price match before review.

Do you price match or adjust prices after purchase?

RIOT Art and Craft gift cards are electronic, valid for 3 years, and can be used online. Learn about gift-card values, balances, payment methods, and lost cards.

RIOT Art and Craft gift cards are electronic gift cards that can be purchased and used online.<h2 id="gift-card-details">Gift-card details</h2><ul><li>Gift cards are valid for 3 years from the date of purchase.</li><li>The minimum gift-card value is $25.</li><li>Gift cards are electronic, so no physical card is provided.</li><li>Multiple gift cards may be used in one transaction.</li><li>A gift card may be used with one discount code, subject to the offer terms.</li></ul><h2 id="using-gift-cards-with-payment-methods">Using gift cards with payment methods</h2>An eligible gift card may be used in conjunction with Buy Now Pay Later (BNPL) methods including Afterpay, Zip and PayPal PayIn4 for a non-gift-card purchase. Buy Now Pay Later methods cannot be used to purchase a gift card.Availability depends on checkout eligibility.<h2 id="checking-a-balance">Checking a balance</h2>There is no self-service gift-card balance checker. After a gift card is used, the remaining balance is shown in the customer&#x2019;s email. Contact the friendly Riot Team if you need help with a balance question.<h2 id="lost-or-unusable-gift-cards">Lost or unusable gift cards</h2>Gift cards are treated like cash. Lost or stolen electronic gift cards are not replaced or refunded.If a gift card does not work or produces an error, contact our Team and they will assist. Do not share the full gift-card number, security code, password, or sensitive payment details.

What do I need to know about RIOT Art and Craft gift cards?

RIOT Art and Craft does not currently offer loyalty points or rewards. Contact support if your account or order shows conflicting information.

RIOT Art and Craft does not currently offer a loyalty-points or rewards program.Customers cannot currently earn, redeem, or check RIOT loyalty points.If you believe you were charged for a loyalty program, or information on your account conflicts with this article, contact the <a href="https://support.riot.com.au/" target="_blank" rel="noopener noreferrer">RIOT Help Center</a> with the relevant order or account details.Do not share your full card number, password, security code, or banking details.

Payments & Promotions